Our Methodology

Project Management in Castlemaine

Committed to Client Satisfaction

Our Methodology

Customer Focus

At PCE Services Bendigo Pty Ltd, we have a commitment to client satisfaction and have developed our project methodology and quality systems to achieve this goal. We believe that the most important activity for any project is understanding the customer’s requirements.

Project Procurement Plan

Firstly, we establish a project team comprising our staff and client representatives who will produce a project procurement plan after a series of face-to-face meetings and site visits. This plan may include any of the following:
  • Scope of works
  • Deliverable outcomes
  • Success criteria
  • Works program
  • Budget and cash flow
  • Acceptance criteria
  • Project team roles and responsibilities
  • Issue management process
  • Reporting process
  • Quality standards
  • Payment schedule
At the end of this process, there should be a full understanding of what is expected and what can be delivered. We are then able to move on to the next stage, which is the project management plan.

Project Management Plan

Successful projects don’t happen by accident. A project must be well-planned in order to achieve the right results. The project management plan builds on the project procurement plan and includes all tasks, sequencing and resource allocations. The project management plan will be the basis for controlling all aspects of the project, including all of the following stages.

Implementation

A great deal of planning will go into the implementation stage. The detailed works program and resource allocation program will ensure that the implementation will go smoothly. During this stage, it is important that the project manager closely monitors progress and reports regularly to the customer by means of the project team’s regular project meetings. The project management plan will be regularly updated and monitored, particularly in relation to the works program and budget.

Testing and Validation

After the design has been implemented, the work must be tested internally to ensure it is complete, functionally correct, reliable and meets performance requirements. We do this by means of software simulation methods and hardware simulation. This stage is also a checkpoint to ensure that all the documentation is complete and up-to-date. This will be an important milestone as the client’s sign-off point, verifying that the work is complete and ready for installation.

Installation

After the solution has been fully tested and accepted, the hardware and software system switchboards and controls will be installed and integrated on-site. This stage will be carefully managed as it requires integration with client’s staff, site personnel and third-party suppliers.

Commissioning

The final acceptance will be given only when the complete solution is proven to work in the customer’s environment through full validation against the functional requirements. Commissioning activities will include working closely with process engineers, operators, electrical personnel and other parties to ensure that all aspects of the solution are functioning as required. In our experience, if the solution is well-planned, well-designed and well-tested, then commissioning will proceed smoothly through to project completion.

Project Review

To ensure customer satisfaction and to assist in our improvement procedures, we close off all our projects with a project review meeting. The purpose of the meeting is to gain feedback from the customer and the team in relation to positive as well as negative aspects of the project. A maintenance management plan will be prepared to ensure successful outcomes during the defects liability period.
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Quality Systems

We have quality systems and project methodology in place to ensure that our projects are sufficiently run and successfully completed. Our quality systems include project methodology based on industry-acceptance standards.

Project Methodology

Identify Requirements (Project Procurement Plan)

Implement Your Project Plans

Consult With Us
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